DPD

4.00 stars

617 Reviews

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claire's complaint against DPD

claire davey

16/11/2015

[RESPONDED] i was in, door open on latch

Complaint against DPD

i was waiting for delivery of item ugent. door open, dog didnt bark, big note on front of door saying please bang on letterbox. few moments later byoyfend found note in block of flats hallway not even by my front door, with note saying no answer, this has happened seveal times today being mon 16th at around just gone 11 am, bad service, my dog hears everything and door on latch. i dont want the same thing to happen again, unless i sit by front door all day. ridiculalad and rude. who is the rude man risponsable that this KEEPS HAPPENING?

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DPD has responded

  • Comments (4)

claire davey | | VERIFIED

hello and thank you. i did revieve the parcel in the end by a nice man whos face i recognised. i just think hes college named ian from dpd is not doing hes job properly and thats putting it mildly. never had roblems ever before with any company or empolyee, only ian. whom i manage to find out hes name was. kind regards

Andy Webb | | VERIFIED

I'm really sorry about that Claire, I'm happy to hear that you now have your delivery. [Sam]

Andy Webb | | VERIFIED

Hi Claire, I'm really sorry to hear that you haven't received your delivery. Please drop an email to [email protected] quoting: 07381707 and we'll do all we can to get this sorted. [Sam]

Andy Webb | | VERIFIED

Hi Claire, I just wanted to check back in as we haven't received an email from you. We're still here to help if you need us. :) [Sam]
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