4.00 stars

617 Reviews

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Sebastian's complaint against DPD



[LAPSED] Ignoring of costumer

Complaint against DPD

On Monday I ordered DPD for collection of my parcel. Today morning I got a mail that courier will come and collect the parcel between 9-17 so I was sitting and waiting at home all day. Nobody show up!!! Nobody contact with me!!! They dont even bother email, text or call to let me know that they wont come. We live in XXI century, everybody have a phone everybody have a email address. What for they take my mobile number??? The management DPD is just a group of ignorant and have no respect to costumer and costumer private time.

  • supporters 0

Lapsed. Sebastian has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Sorry that this has happened. Sebastian please can you let me know your parcel number you can either reply that here or email us ([email protected]) with the ref number 12971614 so we can get this fed back. Simon
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