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Kevin 's complaint against DPD

Kevin Barnes


[RESPONDED] Incorrect delivery

Complaint against DPD

Item arrived and was left outside my front door at 10pm at night in the open to the weather and for anyone to see instructions was to deliver to my neighbour as I'm away on holiday and won't be back for 4 more days. What a shambles

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DPD has responded

  • Comments (4)

Andy Webb | | VERIFIED

Hi Kevin, I am really sorry that your parcel was left outside despite your leave with a neighbour instruction. We will be happy to look into this for you. Please could you email your parcel number to [email protected] (Amy)

Kevin Barnes | | VERIFIED

The parcel number I no longer have as it was on outer wrapper which is destroyed

Kevin Barnes | | VERIFIED

I only have a receipt from eBay if you want it

Kevin Barnes | | VERIFIED

paypal 8 Jun 2018 20:48:14 BST Transaction ID: 15B57898L1333882K Hello kevin barnes, You sent a payment of £39.99 GBP to DSG Retail Limited Thanks for using PayPal. To see all the transaction details, log in to your PayPal account. It may take a few moments for this transaction to appear in your account. Seller DSG Retail Limited /Note Note to seller Please deliver to my neig
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