DPD

4.00 stars

617 Reviews

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Lyndsey's complaint against DPD

Lyndsey Juniper

22/07/2019

[LAPSED] Incorrect Delivery

Complaint against DPD

Parcel apparently got delivered and signed for, but not to my address or by me. I was at home at the time slot given, and there was no knock at the door or note through the letter box. Parcel was signed for by an unknown name so I cannot locate it. DPD keep palming me off and saying it was signed for therefore there is no problem. Except it was not signed for by me at the address given. Driver apparently went back a few times but no one was in (not sure why I was not informed so I could be ‘’home’’), and finally got hold of the person who gave the signature, again, not me or my address. Still waiting for my parcel.

  • supporters 0

Lapsed. Lyndsey has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hello Lyndsey, I cannot apologise enough for this. Can you please send your tracking number over to '[email protected]' so we can look into this further for you. In the email can you also please confirm your full delivery address. Thank you. [Simon]
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