DPD

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617 Reviews

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Gary's complaint against DPD

Gary Dicker

03/11/2017

[RESPONDED] Item being Held at Southampton Depot - I am being targetted by DPD

Complaint against DPD

Tracking Number: 1550 3812 098 653 Y, I bought a Pre Order from Tesco's for Call of Duty WWII for £48.00 and was despatched from Tesco using DPD! I am consistantley being targetted from the Southampton DPD depot who keep holding my Orders that I place with various companies apart from Tesco's and give no reason for the Item being Held. I am sick and tired of being Harrased by your depot for no reason, the items that I pay for are used using my Debit Card from my Bank Account and using my money yet your Depot still holds them for hours on end with no update. Please Help me.... I have Pre-Ordered the New Xbox One X and feel that yet again i will be targetted on 7th November by your depot. This needs to be escalated to Higher Management to look into today please.

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DPD has responded

  • Comments (11)

Andy Webb | | VERIFIED

Hello Gary, I am very sorry for the continued issues you have had with your deliveries. This is not the standard that we aim to achieve at all. A member of the team will be in touch as soon as possible via email to update you (Amy)

Gary Dicker | | VERIFIED

I have two deliveries tomorrow from Game and Tesco and do not want to go through the same procedure last time. I need to have someone ensure they do not get held up for no reason.

Gary Dicker | | VERIFIED

User Responded via private message

Andy Webb | | VERIFIED

We would be happy to keep an eye on the delivery for you. Please ensure to email us the parcel number so we can do so

Gary Dicker | | VERIFIED

User Responded via private message

Gary Dicker | | VERIFIED

User Responded via private message

Gary Dicker | | VERIFIED

User Responded via private message

Gary Dicker | | VERIFIED

User Responded via private message

Gary Dicker | | VERIFIED

User Responded via private message

Gary Dicker | | VERIFIED

User Responded via private message

Gary Dicker | | VERIFIED

User Responded via private message
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