DPD

4.00 stars

514 Reviews

GBP silhouette

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Svetlana's complaint against DPD

Svetlana Lapnicka

24/10/2017

[RESPONDED] Miss

Complaint against DPD

I've brought my item last Monday. They texted me no-one was in to sign for it though my neighbour was in. So I gave them my work address to deliver next day. They messaged me saying my parcel was "refused". Refused how? Changed again to my home address. They didn't give me even time slot. I don't know when and where they will come. And I need my parcel urgenly by Friday!

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DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hello Svetlana, I am very sorry for the confusion and for any inconvenience caused. Please email your parcel number to [email protected] and we will happily assist you (Amy)

Andy Webb | | VERIFIED

Hello Svetlana, I am very sorry for the confusion and for any inconvenience caused. Please email your parcel number to [email protected] and we will happily assist you (Amy)
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