DPD

4.00 stars

617 Reviews

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Jana's complaint against DPD

Jana Green

27/09/2017

[RESPONDED] NEVER USE DPD! horrible customer service team your item will not get you you when specified

Complaint against DPD

Dpd have no care for the customer receiving goods, as the drivers are "basically" self employed: as I was told on the phone before the phone was rudely put down on me. This is a horrible company I would advise anyone to deal with this company your item will most likely get lost, or stolen. Your customer service team is useless and rude. Other companies to use ipostparcles parcel force My hermes Parcels2go Yodel APC overnight

  • supporters 0

DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hello Jana, I am really sorry that this is the impression that you have been given of the service. It is certainly not good enough. Please send your parcel number to [email protected] and we'll look into this for you (Amy)

Andy Webb | | VERIFIED

Hello Jana, I am really sorry that this is the impression that you have been given of the service. It is certainly not good enough. Please send your parcel number to [email protected] and we'll look into this for you (Amy)
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