DPD

4.00 stars

601 Reviews

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Vygandas's complaint against DPD

Vygandas Skukauskas

04/07/2017

[LAPSED] No one at home???

Complaint against DPD

The first day when I received a message telling that my parcel will be delivered later it was cancelled because of some issues company had...ok. next day, I was waiting again all day for the delivery to come, I was all day at home at the front room. No one came all day and later I've got an email and a text message telling me that I wasn't at home, so the question is, do they better know were I was? The driver is such a liar... instead of delivering it he just choose to mark that the customer is not at home, even marked that he left a note, sorry but nothing was even left BECAUSE HE DIDN'T SHOWED UP!...When trying to call customer service there is no one to talk to, just to listen to a record and choose another day for redelivery, is it worth it?? Next day he maybe will say that I wasn't at home again. Rubish service. Will make sure everyone knows about them and when I'll order next time will make sure that it's not them who are delivering it.

  • supporters 0

Lapsed. Vygandas has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hello Vygandas I'm very sorry for the confusion with the messages you have been receiving. Please email your parcel number to out team, [email protected] and we will look into this Amy
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