DPD

4.00 stars

617 Reviews

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Diana's complaint against DPD

Diana Ball

13/12/2016

[LAPSED] No parcel as of yet !!!!!!

Complaint against DPD

I have been waiting for my parcel to be delivered since last Wednesday.. I have phoned each working day since last Wednesday and have been basically given one excuse after another. I was even promised that my parcel was going to be with me today. Promise made over the phone by a manager ! What a load of balonie ! I will never ever recommend dpd to my family or friends.. It's a disgusting service. Each day I have called more than once. In fact 3 times today ! I have lost my patience today and actually had a few choice words to say,regarding how I'm feeling.. I've been totally let down, and the service I've received has been so disgusting it's almost laughable with one excuse after another. I was even told on one of the calls I made yesterday by a dpd worker, that this is the truth this time ! And then tried to reassure me that all would be ok my parcel would be delivered the next day ! TODAY ! STILL NO SIGN OF ANY PARCEL !!!!

  • supporters 0

Lapsed. Diana has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hi Diana, Could you email into us at [email protected] quoting ref 13255512 and we'll be in touch with an update. Thanks, Alison
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