4.00 stars

617 Reviews

GBP silhouette


Want to resolve an issue with DPD?

Make a complaint

Or simply share your experience

Write a review

Lina's complaint against DPD

Lina Skvarcinskiene


[LAPSED] No remedies for lost parcel

Complaint against DPD

Hi, my parcel has been lost last week(waited for it one week) by DPD. After few phone calls made(spent over £10), they have advised me to contact supplier/seller to rearrange a new delivery. No remedies have been offered for the time delay(now will need to wait another week to receive a new parcel from abroad), stress caused, and additional charges incurrred. I was told as well, that only seller will be be able to get a claim. It would never happen with Royal Mail. There you are reimbursed for things like that.

  • supporters 0

Lapsed. Lina has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hi Lina, I am so sorry to hear about the trouble with your delivery. If you can send us an email to [email protected] we will be more than happy to look into this further for you. [Chris]
400 characters

616 other reviews of DPD