jude's complaint against DPD

jude deery
11/01/2018
[RESPONDED] parcel collection
Complaint against
DPD
I have tried twice, without success, to have DPD collect a parcel from me. I have emphasized a 4-5pm timeslot as I'm not available before that. That stipulation's been ignored and they've called anyway when I'm not there.. surely they should not be operating a "service" like this? What is the point in asking for a suitable collection time only for them to disregard it.. V poor customer care/service..
- supporters 0
DPD has responded
- Comments (2)
Andy Webb | | VERIFIED
jude deery | | VERIFIED