DPD

4.00 stars

617 Reviews

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Derek's complaint against DPD

Derek Tanczos

02/02/2019

[LAPSED] Parcel delivery

Complaint against DPD

DPD did not carry out the task of delivering my parcel. Instead they left it approximately one block from the stated address with a complete stranger. After much email correspondence all one sided by me as dpd do not respond to emails or the so called ,help, line does nor help, a member of staff admitted it ,the parcel, was probably lost. Eventually my son tracked down the parcel, left in the lobby of a block,of flats no where near the stated address. The service was terrible.

  • supporters 0

Lapsed. Derek has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hello Derek, I am very sorry to hear that you had a poor experience with the service. I appreciate that this was now a while ago but if you still require assistance with this or another parcel then please contact us via [email protected] with your DPD tracking number. Kind regards. [Simon]
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