DPD

4.00 stars

601 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Want to resolve an issue with DPD?

Make a complaint


Or simply share your experience

Write a review

Mr D's complaint against DPD

Mr D Finlay

22/11/2015

[RESOLVED] - Parcel not received but apparently signed for. By me!

Complaint against DPD

Awaiting parcel sent via DPD from a high street store from which I ordered online. I called store yesterday after more than a week to be told the parcel had been delivered and signed for, supposedly by me! I have never received the parcel nor signed for anything from DPD. The store has opened an investigation request. I simply want my parcel.

  • supporters 0

DPD resolved this complaint

  • Comments (3)

Andy Webb | | VERIFIED

Hi Mr Finlay, I'm really sorry to hear that you haven't received your parcel. Please email in to us at [email protected] quoting case number 07469150 and we will look into this for you.[Hemin]

Andy Webb | | VERIFIED

Hi Mr Finlay, I'm really sorry to hear that you haven't received your parcel. Please email in to us at [email protected] quoting case number 07469150 and we will look into this for you.[Hemin]

Mr D Finlay | | VERIFIED

Appropriate and efficient response from customer service
400 characters

600 other reviews of DPD


loader