DPD

4.00 stars

617 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Want to resolve an issue with DPD?

Make a complaint


Or simply share your experience

Write a review

Monika's complaint against DPD

Monika

29/11/2016

[LAPSED] parcel stolen or lost

Complaint against DPD

People please do not use this service, they lost my parcel, DPD collected it without gave me any recipe. Now I am contacting the company everyday and they still not sorted my issue. Its 8 days now and no any information from them. They are saying it takes from 1-2 working days- but do not care about customers. Also, my parcel wasn't mark as collected even, it looks like the courier stolen it.

  • supporters 0

Lapsed. Monika has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hey Monika, I'm really sorry to hear that this has happened and your none the wiser as to what has happened. Can you please email us ([email protected]) with the ref number 12845716. So that we can get this sorted out and get you the info you need. Thanks for getting in touch. Simon
400 characters

616 other reviews of DPD


loader