4.00 stars

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J's complaint against DPD

J Johnson


[LAPSED] Phone number on card premium cost

Complaint against DPD

They went to wrong house (photo) left card there. When I phoned number on card left previous day to see where my delivery was they left me hanging on while they phoned the Depot and was eventually told me it would be with soon, it didn't turn up. This phone call cost me £10 which they will not refund as a different number is on website but not on the card they post.

  • supporters 0

Lapsed. J has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

We do have a local 0121 number available on our website and we offer multiple ways to contact us completely free. I'm really sorry that this was the case if you still want to talk about this please feel free to email in [email protected]
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