DPD

4.00 stars

617 Reviews

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Jon's complaint against DPD

Jon Pearson

07/05/2017

[LAPSED] Rubbish service, fake delivery attempt

Complaint against DPD

Currys PCW parcel number 15505710025804 I waited in all day for my delivery which was meant to be delivered by driver Paul between 17:00 - 18:00 on Sunday 07/05/201, only to recieve a text at 17:40 claiming i was not in. This is absolutely rubbish my only guess is he wanted to finish for the day, On the missed delivery tracking link was a picture of a completely different street and house. Very upset and dissapointed by the service. only have 4 letter words to describe it, I want my parcel delivered ASAP. When i followed the link to request a redeliver, it fails to allow me to select a pickup or make a change so doubly annoyed now.

  • supporters 0

Lapsed. Jon has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hi Jon, I'm sorry that the driver tried to deliver to an incorrect address and for the inconvenience this caused you. Please email us at [email protected] and we will look into it. [Callum]
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