4.00 stars

617 Reviews

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Dpd's complaint against DPD




Complaint against DPD

Spoken with a dpd person on the phone to ask when it was ready to go to collect At6-7pm My depot was in hamilton road Hedge end So30 2jr Arrived at there early- willing to wait but then told it wasnt arriving back till 7:30 Then dpd man said they were closed The problem wasnt as much i had already wasted my time to collect the parcel it was the dpd man who worked at the office who couldnt firstly - Look at me when i spoke with him When i pressed for assistance (bell) He still didnt come to the window to speck to me He sat on his chair behind a wall talking to me And he clearly said that i didnt check with them to see if the parcel had returned back to the depot Which i had spoken with a dpd on the at 4.30pm to check to see if it was good to collect Extremely rude Dpd services i will not use in future

  • supporters 0

Lapsed. Dpd has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Sorry to hear that we have let you down with this delivery. I will make sure that appropriate actions are taken with this driver. Please can you email me your full address and postcode or the collection ref to [email protected] this way we can ensure this won't happen again? Simon
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