DPD

4.00 stars

617 Reviews

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Chris's complaint against DPD

Chris Warrington

15/11/2017

[RESPONDED] Signed for by driver - shocking.

Complaint against DPD

I have had DPD deliver packages to me several times and there have always been issues, however, my package yesterday was apparently delivered and signed for. I have not signed for any package and I’m still awaiting my delivery. ASOS have contacted DPD who have launched an investigation, however that will take 3-5 days meaning I am without my delivery and almost £200 out of pocket. There’s a history of DPD leaving parcels in the main stairs and leaving to save time delivering straight to the door. PLEASE sort this soon.

  • supporters 0

DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hello Chris. I am very sorry for the issues you have had with the service. I am glad to hear that the investigation process has begun but please email your parcel details to [email protected] so we can look into the parcels being left on stairs (Amy)

Andy Webb | | VERIFIED

Hello Chris. I am very sorry for the issues you have had with the service. I am glad to hear that the investigation process has begun but please email your parcel details to [email protected] so we can look into the parcels being left on stairs (Amy)
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