DPD

4.00 stars

617 Reviews

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Nicholas's complaint against DPD

Nicholas McCarthy

28/11/2016

[LAPSED] Sorry, your parcel could not be delivered as your DPD driver could not find your address

Complaint against DPD

had a delivery due from John Greed Jewellery Limited via DPD for between 15.10 and 1610 which I was tracking on there website .it even showed that there driver was at the start of my road ,then it showed Sorry, your parcel could not be delivered as your DPD driver could not find your address. Which is very strange as I had a delivery from pc world about 30 minutes earlier delivered by another DPD driver. So I'm not very happy that one driver can find our address but the other driver could not .All he had to do was drive a bit farther down the road

  • supporters 0

Lapsed. Nicholas has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hey Nicholas, I'm really sorry to have read through your complaint. This is the last thing we want happening. Nicholas if you email me ([email protected]) with your tracking number and the ref 12845867 I can feed this back and do everything possible to stop this happening again. Thanks for getting in touch. Simon
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