DPD

4.00 stars

514 Reviews

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Sarah's complaint against DPD

Sarah Edwards

23/01/2019

[RESPONDED] Terrible company

Complaint against DPD

If I could give no stars I would. It's a terrible company with terrible customer service. My parcel has been delivered to the wrong address and they've not been able to contact the driver suddenly. No calls back, as they promised, no updates. They opened a dispute and are now making me do the leg work! Absolutely terrible, will never use them again.

  • supporters 0

DPD has responded

  • Comments (3)

Derek Tanczos | | VERIFIED

Derek Tanczos | | VERIFIED

Andy Webb | | VERIFIED

Hello Sarah, I am extremely sorry to hear this. If a dispute has been raised I would advise that you keep in contact with the sending company so that they can provide you with updates regarding the investigation. If you would still like for us to take a look at this for you however then please email your parcel number to [email protected] Thank you. [Simon]
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