DPD

4.00 stars

499 Reviews

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Joy's complaint against DPD

Joy Pyle

07/08/2018

[RESPONDED] Terrible service!

Complaint against DPD

I received notification that dpd were unable to deliver my parcel as I wasn’t in, to prove my absence they sent me a picture of my neighbours front door! I have tried various numbers all day but no response. Sent an email a few hours ago, again no response. I have in fact been in all day as I ordered a next day delivery and that’s what I expected. Totally unacceptable.

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DPD has responded

  • Comments (2)

Andy Webb | | VERIFIED

Hi Joy, I'm so sorry to hear this. I completely understand that this will have been infuriating for you. If you could email your complaint and parcel number to [email protected], a member of our team will be glad to look into this for you. Regards Debbie

Joy Pyle | | VERIFIED

I did this last week! Have heard nothing
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