DPD

4.00 stars

617 Reviews

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Martine's complaint against DPD

Martine Gillard

02/11/2017

[LAPSED] Text to say I wasn't in

Complaint against DPD

So I have just had a text and email to say I wasn't in and to rearrange delivery. They informed me that my driver Phil had left a calling card which he did not. I followed the link to find that the picture of the house my parcel had gone to was not my house so of course I wasn't in! I then go to see where the driver had gone and it says that it was delivered in Bridgwater. I don't even live in that town. I don't even know if it is actually my parcel so how can I rearrange it as surely it will go to Bridgwater again? So frustrating that I have waited in only to find the driver completely incompetent. Also my cats have to have special food and litter which is what the delivery was so will either go hungry or be fed things they can't eat! Thanks DPD Phil!

  • supporters 0

Lapsed. Martine has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Good Afternoon Martine, I am very sorry for the confusion and for the issues with your delivery. Please email your parcel number to [email protected] and we will happy to assist you (Amy)
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