4.00 stars

617 Reviews

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James's complaint against DPD

James Fox


[LAPSED] Useless

Complaint against DPD

Been waiting for my parcel for 4 days, pickup shop can only hold 7 parcels at a time, and they've been trying to deliver 23 parcels, so the shop keeps refusing my parcel every time. Still haven't received anything. Emailed and called customer service, no item. James

  • supporters 0

Lapsed. James has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hello James, I'm sorry that you were having issues getting this delivered to the store. Unfortunately when a store reaches capacity they can refuse to accept the parcels at their discretion but I do sincerely apologise for the inconvenience this will have caused. If you need assistance with other parcels then please contact us via [email protected] with your DPD tracking number. [Simon]
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