DPD

4.00 stars

617 Reviews

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edy's complaint against DPD

edy

15/11/2016

[LAPSED] wrong address

Complaint against DPD

hi I was supposed to receive my parcel on Monday 14 between 12:45-13:45. I saw the guy by the window, so I ask if its delivered the package for the number 5 he told me no. I went on dpd website to track my parcel and I receive a mail that i missed the delivery man. I was at home all day waiting for my parcel. I chose another date for the delivery. this is the date Tuesday 15 between 13:06-14:06 but I realize that it is the same thing which is happening once again. I am not happy with their service I wouldn't recommend nobody.

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Lapsed. edy has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hi Edy, Sorry to hear about this. Could I ask that you email into us at [email protected] so that we can get this looked into. If you could let us know your parcel number that would be amazing. Sorry again to hear we let you down . Simon
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