Parcelforce Worldwide

1.00 stars

26 Reviews

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herman's complaint against Parcelforce Worldwide

herman kriel

01/06/2019

Parcelforce lost my documents and n explanation

Complaint against Parcelforce Worldwide

I send a document from London to Namibia they told me it will be delivered In 5 to 7 working days was supposed to be delivered 14 days ago still not deliver when I track it on they tracking system it say delivered the solicitors in Namibia say it's not delivered I did speak to 3 different people at parcelforce world wide all tell me a different story first they confirmed its delivered second person says no my tracking nr change the parcel was only send 10 after it was supposed to be send from London. Now they can not track the parcel told me in 24 hours they let me know they still did not let me know I phoned after 50 hours to be told the can not find it and that the send it to south African with all the corruption and the are striking since October 2018 tho they still send it there and did not realise its Namibia it have to go to with no excuse or sorry told me to wait till next week they will then escalate the case you have wait . Pav is the last person I spoke to on Monday and he dont come back or even send a email to let me know was just told he is on lunch when I phone yesterday than he is on a call but still no call back . His office told me just claim and they are just as bad I did registered a claim and no response. What a bad service provider use some one useful rather than waist your time and money o. This bad company

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