TNT

1.00 stars

24 Reviews

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sudhir's complaint against TNT

sudhir chandra

03/08/2016

Non-delivery of my consignment, Notification number 305522700, delaying responding to queries.

Complaint against TNT

My consignment was sent from Nantes, France on July 4th. It contains used personal belongings of no commercial value. I have been endlessly asked for various letters after which TNT will deliver it. In the process days have kept passing and the consignment has been sitting at the airport. Now I am told that I will have to pay demurrage for the days it has not been collected, when in fact it is TNT's delays and ineptness at not asking for letters/documents straightaway to have the matter cleared in time, which is responsible for the time elapsed! Besides, they are supposed to deliver it to my home. Instead I have been asked to go to the airport with more documents and all at my cost. I am a seventy five year old professor and absolutely tired. Please rectify.

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