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Adrian's complaint against APC Overnight
[RESPONDED] DESPICABLE CUSTOMER SERVICE/ DELIVERY
Complaint against APC Overnight
Horrible experience! My package didn't get delivered because they claimed there was no "mail slot" even though I have no trouble receiving mail anytime...I also work from home and never received a single door ring any of the three "attempted" times. I had to get delivery re-attempts three times following and had to keep calling in to get it re-scheduled. When I did, they acted nonchalant as if it was no bother and took no blame for the issue. The third time, I asked to speak to the manager Charlotte, who then tried to place blame on me as if it were my fault! Had to end up cancelling the order with my bank. Despicable customer service!
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