APC Overnight

2.00 stars

16 Reviews

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Adrian's complaint against APC Overnight

Adrian Santiago

28/03/2018

[LAPSED] DESPICABLE CUSTOMER SERVICE/ DELIVERY

Complaint against APC Overnight

Horrible experience! My package didn't get delivered because they claimed there was no "mail slot" even though I have no trouble receiving mail anytime...I also work from home and never received a single door ring any of the three "attempted" times. I had to get delivery re-attempts three times following and had to keep calling in to get it re-scheduled. When I did, they acted nonchalant as if it was no bother and took no blame for the issue. The third time, I asked to speak to the manager Charlotte, who then tried to place blame on me as if it were my fault! Had to end up cancelling the order with my bank. Despicable customer service!

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Lapsed. Adrian has not responded in 90 days

  • Comments (1)

Leanne Platek | | VERIFIED

Hello We apologise for the service you have received, we would like to further investigate this via our Head Office. In order that we can would you please contact our team at [email protected] with your delivery address please. thank you Jenny [email protected]
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