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Norman's complaint against XDP Express
Disgusting behavior from driver
Complaint against XDP Express
Recieved a delivery today tracking number ZDBTDK010254. Driver phoned and couldnt find my address so my wife who has arthritis went out to flag him down. She showed him somewhere to park and he got the parcel out (a single bed frame) shoved it into the lift and said he was leaving. My wife who wasnt able asked him to take it to the delivery address with her but he told her no that he wasnt supposed to leave the van. Very rude and lazy. The whole job is to deliver to the address. Never encountered such a cowboy. Furious. My wife is on route to a&e with a put out back. I will be contacting a solicitor. Shocking way to treat an elderly disabled woman. Drivet should be sacked.
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