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Julia's complaint against XDP Express
Complaint against XDP Express
I had my time slot to receive a parcel from 12.22 noon to 14.22 pm on 01/10/2019 and had to take time off work. However parcel was delivered around 18:40 pm. Delivery driver just thrown my parcel over the back garden fence. He neither rang the doorbell, nor left any note where to look for parcel. Just leaving it up to me to guess the place the parcel was left if delivered. Despite the late delivery on their website tracking system it says that parcel was delivered at 13:11 and that is not true. As my CCTV cameras records as well as e-bay delivery conformation showing the real time of parcel drop-off 18:42 pm on 01/10/2019.
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