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Lyndsay's complaint against XDP Express
Parcels never arrived
Complaint against XDP Express
Order placed on 31/03/18 and still waiting on 2 items. 1st parcel had been booked in for 2 separate delivery days, first day no show, depot claimed I hadn't confirmed delivery when I had. 2nd delivery date, booked and confirmed by depot- another no show. No communication from depot, tried to email and no response. Tracking not updated, not even been scanned for delivery. They've had this parcel for 13 days now. 2nd parcel hasn't even been collected yet and that was 6 days ago.
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