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69 Reviews

GBP silhouette


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Maria's complaint against ArrowXL

Maria Carroll


Cancelled delivery

Complaint against ArrowXL

I ordered 2 wardrobes from for delivery on 30/06/17. On the morning of the delivery the Arrow XL website said the order was cancelled. after speaking to very over the phone I was told the delivery is on its way then once the track and trace was checked by the very operative he then said it was cancelled by the courier! I have taken a day off work unpaid to accomodate this delivery which was ordered on 16/06/17 to be told less than 24 hours before delivery that it is cancelled by courier for no justified reason at all.

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