1.00 stars

74 Reviews

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Jin's complaint against ArrowXL

Jin Wu


Incompetent delivery service

Complaint against ArrowXL

I waited at this address for deliveries. I got deliveries from B&Q and Wickes without any problem. But ArrowXL never came. I just received a message saying they cannot deliver the goods. I called back, they claim the driver came 20 minutes ago. But the drive didn't knock the door nor phone me, and he even didn't bother to leave a "we-missed-you" card. A polite but unhelpful lady in call centre booked a re-deliver, the earliest time slot is 5 days later. So poor, avoid them when ever possible.

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