Want to resolve an issue with ArrowXL?
Or simply share your experience
Jin's complaint against ArrowXL
Incompetent delivery service
Complaint against ArrowXL
I waited at this address for deliveries. I got deliveries from B&Q and Wickes without any problem. But ArrowXL never came. I just received a message saying they cannot deliver the goods. I called back, they claim the driver came 20 minutes ago. But the drive didn't knock the door nor phone me, and he even didn't bother to leave a "we-missed-you" card. A polite but unhelpful lady in call centre booked a re-deliver, the earliest time slot is 5 days later. So poor, avoid them when ever possible.
- supporters 0
ArrowXL has not yet responded
- Comments (0)