Gourmet Society

1.00 stars

67 Reviews

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Satrupa's complaint against Gourmet Society

Satrupa Ghosh

09/09/2016

Gourmet Society - Scam!!

Complaint against Gourmet Society

I subscribed to the £1 (3 month) trial in early June, and got a renewal reminder email on 10th August. I immediately sent a mail to the renewals team requesting them to cancel my membership immediately. The list of restaurants are pathetic and the offers are laughable. I never used the card during trial. I would up this morning to a £39.99 debit. I made multiple calls to customer services, and renewals team, and even went on twitter. But was bluntly told that noone in the company could refund my money as I had sent the mail to renewals email instead of info email handle!!! Even on requesting/pleading that it had been only an hour since the money was debited, I was firmly (one lady named Kara was downright rude!) told that they would not refund me the money! Such an awful way to run a business. Not by helping customers enjoy the services but by tricking them. This company has no future.

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  • Comments (1)

Jackson Dsouza | | VERIFIED

Even I got caught in auto renewal scam..When realized that I have been scammed ..Within a day I tried reaching them but they refused to cancel my subscription and refund me.
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