Cow & Gate

4.00 stars

24 Reviews

GBP silhouette

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Sarah's complaint against Cow & Gate

Sarah Teresa

09/01/2019

[RESPONDED] Amount

Complaint against Cow \u0026 Gate

Why do you get less in cow and gate now it used to last a week or so now a few days why is this

  • supporters 0

Cow & Gate has responded

  • Comments (3)

Support at Cow & Gate | | VERIFIED

Hi Sarah. We have found that the shelves can sometimes be quite confusing with all the options available. We are keen to help make your shopping experience easier so we have changed the weight of our products to 800g to ensure it is consistent with other powdered baby and toddler milks on shelf. As a result of this, we decreased the price to continue to offer a good option. Best wishes, Cara.

Jodie Rowley | | VERIFIED

I do use cow and gate powder milk and I think we r be in ripped off coz what we pay for a tin of cow and gate milk the Tin is only half full which is not good it should be full tins for the amount it costs

Support at Cow & Gate | | VERIFIED

Hi Jodie. We leave extra space in the pack to accommodate for the density of the powder, which settles during transit. Please can you contact our Careline on 0800 977 4000 so we can take further details? You can also head over to our Facebook page at https://www.facebook.com/cowandgateuk/ and send a private message there with your contact details and we can discuss this further. Many thanks, Cara.
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