Cow & Gate

4.00 stars

43 Reviews

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Kayleigh's complaint against Cow & Gate

Kayleigh Broadbent

05/10/2017

[LAPSED] Cut my finger and very poor box!

Complaint against Cow \u0026 Gate

I bought some milk from a Sainsbury's store today, when i went to open the box the plastic snapped and dug into my finger, making it quite deep and wide. When trying to take the rest of to open it it was very sharp. Once I opened the box, the foil seal was poorly attached and when it opened the slightest the whole box sucked in on its self, still trying to take the foil off, the box felt very flimsy and not normal, I haven't gave my son any of the formula from it as I'm worried that something maybe wrong with the formula not just the box and the plastic.

  • supporters 0

Lapsed. Kayleigh has not responded in 90 days

  • Comments (1)

Support at Cow & Gate | | VERIFIED

Hi Kayleigh. We are sorry to hear about this. Please can you contact our Careline on 0800 977 4000 so we can talk about your concerns? You can also head over to our Facebook page at https://www.facebook.com/cowandgateuk/ and if you send a private message there with your contact details, I will arrange a call from a quality specialist as soon as possible. Best wishes, Lisa
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