Cow & Gate

4.00 stars

43 Reviews

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Georgd's complaint against Cow & Gate

Georgd Eames

25/02/2018

[LAPSED] Hair in baby food jar

Complaint against Cow \u0026 Gate

I was feeding my son this morning to find hair in the spoonful I was about to feed him. As his father it certainly is not my hair or not even my colour! Our son has been ill since birth with a liver condition alpha 1 defiency which entails failure to thrive. We have been using Cow gate jars to help him thrive but after this discovery in slightly put off the idea. I know mistakes can happen, but is a little grotesque the thought of our 1 year old son, eating hair of somebody else. We have used your product for our first born and hopefully our next child!

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Lapsed. Georgd has not responded in 90 days

  • Comments (1)

Support at Cow & Gate | | VERIFIED

Good evening Georgd. I'm really sorry to hear of this. Could you please contact our Careline on 0800 977 4000 so they can take more details? Or if you send a private message to our Facebook https://www.facebook.com/cowandgateuk/ with your contact details, I will arrange a call from a Quality Specialist as soon as possible. Best wishes, Bella from the Cow & Gate team
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