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Amanda's complaint against Costa

Amanda Sutton


Feel Duped to pay extra

Complaint against Costa

Went to Wellington Somerset Costa today. Was asked if I wanted the smoother blend coffee, no mention of it costing extra. I said yes and the girl quickly punched something extra into the till. I think it was an extra 90p but can't be certain cos it doesn't even show on my receipt. I feel duped as there was no mention of it costing extra and I didn't see it on the price list behind the counter. I feel really cheated and angry.

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