Heinz

3.00 stars

73 Reviews

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Elaine's complaint against Heinz

Elaine Barber

14/11/2017

[LAPSED] An ingredient was in a product I didn’t know about.

Complaint against Heinz

I’m a vegetarian and I look for the leaf symbol so I don’t have to read all the ingredients of a product I buy - it is a great idea. I bought a tin of spring vegetable Heinz soup,the photo on the label showed peas,carrots & potatoes as the ingredients,i was on my work break (20 minutes is all I have) I warmed the soup up in a microwave & put in bowl - it looked awful,it even contained white rice which I absolutely hate! The label did not show the rice! I wouldn’t of bought it if I had known it contained rice = misinformation,the description was soup but it was a stew with tonnes of large chunks of vegetables & very little liquid - so I couldn’t eat my bread rolls that I also bought! I had nothing to eat on my tea break and I was very disappointed,the soup went in the bin uneaten.

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Lapsed. Elaine has not responded in 90 days

  • Comments (1)

Heinz Consumer Care | | VERIFIED

We are so you have not been replied to sooner, if you would like to please get in touch on Freephone number 0800 528 5757 thank you!
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