Heinz

3.00 stars

73 Reviews

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Sue's complaint against Heinz

Sue Brommage

25/03/2019

[RESPONDED] Classic vegetable soup

Complaint against Heinz

I don't usually complain but I've just opened this tin of vegetable soup, dated use before 10 2019 and found mould on the top of the soup and lid. It was lucky it wasn't put straight into the meal I was preparing. I know it's unusual but I thought that stuff in cans should last for years.

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Heinz has responded

  • Comments (6)

Heinz Consumer Care | | VERIFIED

So sorry for this experience Sue, we would appreciate it if you have any photos that you email them to us at [email protected] and quote your reference 2004564A or give us a call when you have time in your day on 0800 528 5757, thanks so much!

Sue Brommage | | VERIFIED

I am trying to send the requested information by email but address is being rejected. Dated 26th March.

Sue Brommage | | VERIFIED

STILL NO EXCEPTING YOUR EMAIL ADDRESS

Heinz Consumer Care | | VERIFIED

So sorry you are having this issue with our email address Sue, please let us have your email address so that we can contact you - thanks Christine

Heinz Consumer Care | | VERIFIED

So sorry you are having this issue with our email address Sue, please let us have your email address so that we can contact you - thanks Christine

Sue Brommage | | VERIFIED

Thank you Christine, this is my email address [email protected]
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