Fischer Future Heat

1.00 stars

19 Reviews

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Jan's complaint against Fischer Future Heat

Jan Wilson

06/03/2018

Customer Care - A lack of....

Complaint against Fischer Future Heat

After paying for very expensive heaters to be installed, I found that some electric points and my bathroom blow heater was no longer working. After checking the fuse box, all looked OK except the storage heaters switch had been turned off, and as I no longer had these I didn't touch them. I called Fischer, who advised I would need to pay £150 to them to come and check the electrics. When the engineer came he said that they should have been switched back on by their installer. I have now been advised they will be keeping my £150 for someone to come in for 10 minutes to switch them back on and advise me they should not have been left switched off by them. I am disgusted with this! Not only is it astronomical call-out charge, but I should not be paying for their mistake!

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