Fischer Future Heat

1.00 stars

19 Reviews

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Peter's complaint against Fischer Future Heat

Peter White

01/01/2018

Poor customer service

Complaint against Fischer Future Heat

I had my heating installed in December last year for a future heating have been back three times to repair re-occurring fault. The heater does not shut down when the set temperature is reached, and in order to avoid overheating, I must manually turn it off. Also ensure it is turned off when I leave the property and at night. I reported this fault on 11 December, the date I was given the repair was 11 January. This was later brought forward to 22 December and then again brought forward to 15 December on the condition that I took down the negative review placed on trust pilot, the offer of the 15th was withdrawn when I did not take down the negative review. I therefore waited 11 days for the engineers to turn up, they replaced both the thermostat and the receiver and now 10 days later, exactly the same problem exists. I have today sent an email to Fischer future heat reporting the fault. We now await to find out what they are going to do and when. Watch this space. Regards, Peter White.

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  • Comments (1)

Geraldine West | | VERIFIED

You are lucky you have been able to speak to somebody. I can’t believe this company. I should never have bought their product. It stinks!
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