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Jonathan's complaint against STL Heating & Energy
Explosion caused by breach of safety regulations
Complaint against STL Heating \u0026 Energy
After months of trying to get hold of STL, they sent an engineer to investigate the alarming noises coming from the water system after they installed a new boiler. He took one look - ignored the fact that we told him there was a shower booster pump (which we know now they were legally required to remove when installing the new combo boiler) - and said there was nothing wrong. A week later, there was an explosion... which STL insist is in no way their responsibility.
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