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Jeffery's complaint against STL Heating & Energy
Gas leak left
Complaint against STL Heating \u0026 Energy
On 2/11 a smell of gas was detected from a joint that had not been soldered, I was advised by STL to contact the emergency service who just shut off the gas supply. After several phone calls we were still without heating hot water or cooking facilities 6 days later. In desparation I contacted a local firm and had to pay them £155. I have sent 2 letters for the attention of the CEO Mr Lawrensen and received no acknowledgement. Also many telephone calls have been ignored.
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