STL Heating & Energy

1.00 stars

17 Reviews

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JOHN's complaint against STL Heating & Energy

JOHN TEMPLEMAN

11/04/2018

new boiler fail ure to provide hot water

Complaint against STL Heating \u0026 Energy

ST installed a new boiler in my house about 5 weeks ago. However the boiler has failed to produce hot water on two occasions. I am old age pensioner and I desperatlly require hot water. I left the hot water on all of Monday evening and all day of yesterday. Late yesterday evening it did eventually produce hot water. I phoned your company yesterday to report the fault. An engineer called back and left a message on my answer phone saying he would call again; but he did not. Although your company installed a Intergas boiler I had earlier expressed a preference foe the Worcester Bosch boiler I saw this mistake when I inspected the installation when the fitter had finished his work. I am asking you to replace the Intergas boiler with A WORCESTER BOSCH. Can you see to this as soon as possible, this will avoid me having to take further action. Yours faithfully J J Templeman

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