Avro Energy

1.00 stars

15 Reviews

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Natalie's complaint against Avro Energy

Natalie Mitchell

17/02/2018

Avro energy terrible company

Complaint against Avro Energy

Avoid this company at all cost. I switched to Avro after them offering me a much more competitive rare. I entered my meter reading every month as requested and was told I was in credit every month on my statement. However after a year of being with Avro, I decided to ring up to renew my yearly energy. Whilst on this call they informed me that there had been an error with all of my meter readings and instead of contacting me to query this they decided to estimate it instead.( this had been going on for 11 months). This has now lead to me having a 250 pound bill. Avro's complaint team has been horrific with very little help or attempts to help resolve an error. The staff from the compliant department were very rude. In my opinion don't use them, worse company we have ever used.

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