Economy Energy

4.00 stars

78 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

Przemyslaw's complaint against Economy Energy

Przemyslaw Luczynski

19/06/2018

[RESPONDED] Account in credit

Complaint against Economy Energy

Hello Economy energy own me over £500 pound due to overpayment. I try resolve my case since February and always fallow they requests and instruction but each time I’m calling my case is in the same place. Whole issue is about they final reading. They last reading are from 12th of February and i left them on 15. because of this 3 days i have been told they are not able to issue my final bill. I contact my new suppliers and they provide them with they start readings (it will be they final reading's from 15th of February) They accept this reading however they still don’t issue me with final bill. Each time I’m calling i have been told it will be done today on this week etc... I even spoke with 2 managers and they told me it will be done but my case is stack. Please can you help me resolve this issue Regards Przemyslaw Luczynski

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Economy Energy has responded

  • Comments (3)

Economy Energy Media Team | | VERIFIED

Hi Przemyslaw, I am sorry you've been kept waiting on this so long. I will be happy to investigate this for you and ensure your final bills are with you as soon as possible. To do this, can you please send me your full address and email to [email protected]? ^Phil

Przemyslaw Luczynski | | VERIFIED

I did send you all requested details thank you

Economy Energy Media Team | | VERIFIED

Thank you. I will ensure this is picked up as soon as possible. ^Phil
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