Economy Energy

3.00 stars

96 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

Stephen's complaint against Economy Energy

Stephen Parker

20/08/2018

[RESPONDED] Attrocious Customer Service

Complaint against Economy Energy

This crowd increased my direct debits so that they owed me several hundred pounds. It's been 4 months now since I moved to another supplier and a huge number of calls and emails. They have messed up at every opportunity, attrocious communication and no interest whatsover in refunding my money.

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Economy Energy has responded

  • Comments (6)

Economy Energy Media Team | | VERIFIED

I am sorry for the frustration caused here, Stephen. I understand we are now speaking on Facebook regarding this to reach a resolution for you. ^Phil

Stephen Parker | | VERIFIED

Given up, can't get a straight answer out of anyone, referred you to the Ombudsman.

Economy Energy Media Team | | VERIFIED

I do apologise fort the service you've received to this point. The Ombudsman will now liaise with us on your behalf before contacting you directly with a resolution as soon as possible. ^Phil

James Marshall | | VERIFIED

Hi Stephen. Sorry to hear about your problems.If you would like some free help, advice about a trusted and reliable energy and utility supplier then I can help. I'm a distributor for Utility Warehouse, named the energy and best Utility Provider in the UK by Which, numerous Moneywise, Defaqto 5 star, international and other awards. I usually save people over £300 to £2,000. You can call 07980852397

James Marshall | | VERIFIED

Hi Stephen. Sorry to hear about your problems.If you would like some free help, advice about a trusted and reliable energy and utility supplier then I can help. I'm a distributor for Utility Warehouse, named the energy and best Utility Provider in the UK by Which, numerous Moneywise, Defaqto 5 star, international and other awards. I usually save people over £300 to £2,000. You can call 07980852397

James Marshall | | VERIFIED

Hi Stephen. Sorry to hear about your problems.If you would like some free help, advice about a trusted and reliable energy and utility supplier then I can help. I'm a distributor for Utility Warehouse, named the energy and best Utility Provider in the UK by Which, numerous Moneywise, Defaqto 5 star, international and other awards. I usually save people over £300 to £2,000. You can call 07980852397
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