Economy Energy

3.00 stars

129 Reviews

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Kat's complaint against Economy Energy

Kat Dobbs

09/11/2017

[RESPONDED] Bad services

Complaint against Economy Energy

Can never get through to anyone on the phone. Had to have my meter rest which wiped off my credit. They guy put emergency on and now I need a new card and I want my money put back on to the meter that I have lost but I've been trying to call for 3 days now and after about 40mins I'm still not getting through to speak to anyone. I've tried calling at different times of the day too. Even called dead on 8am and still almost an hour later I wasn't able to talk to someone. Not good service! Still waiting on a reply from an email I sent them too!

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Economy Energy has responded

  • Comments (2)

Economy Energy Media Team | | VERIFIED

Hi Kat, I am sorry for the issues that you've faced and that this has been ongoing for so long. If this has not yet been resolved, please could you send me your address and email over to me so I can investigate this further? You can do this via Facebook or Twitter or by emailing us at [email protected]

Economy Energy Media Team | | VERIFIED

Hi Kat, I am sorry for the issues that you've faced and that this has been ongoing for so long. If this has not yet been resolved, please could you send me your address and email over to me so I can investigate this further? You can do this via Facebook or Twitter or by emailing us at [email protected]
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