Economy Energy

3.00 stars

96 Reviews

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Andrew's complaint against Economy Energy

Andrew Boyd

10/05/2018

[LAPSED] Conned over direct debit amounts

Complaint against Economy Energy

8 months ago gave this company all my previous years usage for energy, they gave me a quote for monthly didrect debit which was less than my previous energy supplier. Decided to go with them, received an e mail today saying they were taking £644.23 out of my account as this was what I was due to pay on the amount of energy I had used.So when you pro rata out the monthly cost it equates to £170.00 per month, higher that what I was previously paying ! Basicaly their hooking you in with a cheap quote on direct debit, then hitting you with a huge amount due towards the end of your contract, shamefull way to treat customers.

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Lapsed. Andrew has not responded in 90 days

  • Comments (1)

Economy Energy Media Team | | VERIFIED

Hi Andrew, please be assured you will only be charged for your energy usage to the tariff rates agreed. I will be happy to take a look into this and provide an explanation for you if you could please confirm your full address and email to me at [email protected] ^Phil
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