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DANGEROUS!!! STAY AWAY FROM THIS COMPANY!!
Complaint against Economy Energy
Yet another ex customer who has been refused a refund after leaving Economy Energy at the end of October. Once the 8 weeks required are up, with help from my local Citizens Advice Bureau, I am taking them to the Small Claims Court. They were quick enough to demand money from me and insist it was paid immediately, but they won’t pay a penny back. Even after my contract ended, they continued to take money and then had the cheek to threaten me because I cancelled my Direct Debit. They are in SERIOUS financial trouble, and despite their denials, are obviously about to become an ex company - is that the 8thor 9th company to go bust this year? Despite this, they are still signing up new customers. Don’t let them trick you the way they have with hundreds of other customers- see the extremely negative reviews here and on Trustpilot. Indeed, the only positive review is on their website and that I believe was written by an employee, not, as they claim, “a satisfied customer” STAY AWAY!!
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