Economy Energy

3.00 stars

129 Reviews

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SAVE UP TO £537 ON YOUR ENERGY BILLS

's complaint against Economy Energy

04/01/2017

[RESPONDED] Devious! Avoid like the plague!

Complaint against Economy Energy

A young man called to the door yesterday and told my daughter he was here to read the meters. She told him if he was trying to get us to switch providers we weren't interested. He insisted he was just coming to read the meters and she let him in. At no time did he show his ID card or say who he was from. I am disabled and was in the lounge when she showed him in. He again said he was here to read the meters and could he see the monitor. I told him we didn't have one and he said he was shocked and would look at the meter to see if we were on the right tariff. Having done so he then told me that we were on too high a tariff for the electricity and he would rectify this. He asked if he could come in and do some quick paperwork and I agreed, still not aware that he was from Economy Energy. He said that he could save me £180 a year and was I happy with that? Of course I agreed and then suddenly found myself signing up to transfer providers! I am not stupid or gullible but I am in constant pain and take heavy doses of painkillers which means that I am not always on the ball, and this guy was very personable and very slick. Even my daughter didn't realise what he was up to until after the event. As soon as he had gone I got online , did some research and when I saw their abysmal ratings and reviews, I emailed them to cancel the switch and also contacted them on their Facebook page to ensure this took place. I am livid that I got taken in by such underhand sales tactics. Stay well away from this bunch of shysters!

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Economy Energy has responded

  • Comments (2)

Economy Energy Media Team | | VERIFIED

Hi, I am sorry it's taken so long to respond to your review and for the experience you had with a sales representative. I understand this was posted quite some time ago however should you still wish for this to be investigated, please do contact me via Facebook or Twitter or by emailing us at [email protected] ^Phil

Economy Energy Media Team | | VERIFIED

Hi, I am sorry it's taken so long to respond to your review and for the experience you had with a sales representative. I understand this was posted quite some time ago however should you still wish for this to be investigated, please do contact me via Facebook or Twitter or by emailing us at [email protected] ^Phil
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